Why Cloud Solutions
COVID has changed the dynamics of the market place. We don’t know how long this will prevail. Employers are looking to mitigate their risk by at least having the option to have their employees work from home. No matter where they are located they want employee engagement and customer experiences to enable more productivity and greater business agility.
- Employers want a collaborated platform to enable remote working.
- High quality audio and video conferencing
- Having the ability to work handsfree with wireless headsets.
- Having to do remote IT administration
- Recording of calls for training purposes
- Having the ability to queue calls.